Title: Administrative Assistant

Application Review Date: 01/12/2026

Campus Location: Radford City - Main Campus

Work Authorization: Radford University employs individuals who are legally authorized to work in the United States. Applicants requiring new H-1B visa sponsorship will not be considered.

Job Description

The Administrative Assistant serves as an integral member of the Highlander Success Center at Radford University, providing comprehensive administrative, programmatic, and operational support to the offices of Student Connection Programs (SCP) and Student Success & Retention (SS&R). This position oversees daily operations, supports departmental staff, and contributes to the successful implementation of key initiatives, including Quest Orientation, UNIV100/UNIV150/RADF101, Living-Learning Programs, and Student Success and Retention efforts.

Key responsibilities include administrative tasks such as budget management, monitoring departmental email accounts, purchasing, operational efficiency, and assisting with project coordination. This position also accurately prepares and processes personnel actions for professional staff and students, follows university/state policies and procedures, and utilizes various databases and electronic systems. This role manages office equipment maintenance, maintains office supplies, and assists with student outreach, faculty engagement, and event planning.

Required Qualifications

• High school diploma or equivalent; postsecondary coursework or equivalent combination of education, training, and experience that demonstrates the ability to perform the responsibilities of the position.
• Experience providing administrative and/or programmatic support.
• Demonstrated knowledge of general office practices, procedures, and equipment.
• Proven ability to provide excellent customer service.
• Excellent organizational, time management, and problem-solving skills with the ability to manage multiple priorities independently and meet deadlines in a fast-paced environment.
• Experience handling sensitive/confidential information.
• Excellent written and verbal communication skills, with the ability to engage diverse audiences.
• Proficiency in Microsoft Office Suite and other common office or project management technologies

Preferred Qualifications:

• Demonstrated knowledge of accounting principles and/or experience with budget management.
• Experience working in higher education, particularly in areas related to student orientation, first-year experience, retention or academic engagement programs.
• Working knowledge of Radford University and/or state policies and procedures.
• Experience with website management.
• Demonstrated working knowledge of eVA, Banner, Cognos, Navigate 360, Qualtrics and
• Emburse/Chrome River.

Special Instructions to Applicants

Please submit a cover letter and resume.

Is this position Grant Funded: No

Is this position restricted: No

Is this position eligible for telework: No

Hours Per Week: 40

Months per Year: 12

Statement of Economic Interest Required: No

FLSA Status: Non-Exempt

Work Classification: Classified Staff

Normal Work Schedule: Monday - Friday, 8:00 am - 5:00 pm

Employee Classification: Admin & Office Spec III

Department: Student Connection Programs

Salary: Starting at $38,000 (payband 3)

Department Contact Name: Jason Lucas

Department Contact Phone: 5408316674

Department Contact Email: jlucas5@radford.edu

Equal Opportunity Statement:

Radford University does not discriminate with regard to race, color, sex, sexual orientation, disability, age, veteran status, national origin, religion, or political affiliation in the administration of its educational programs, activities, admission or employment practices.

Clery Statement

In compliance with the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, Radford University publishes an Annual Security and Fire Safety Report. The report includes the university’s policies, procedures, and programs concerning safety and security, as well as three years’ of crime statistics for our campus. As a prospective employee, you are entitled to a copy of this report. The report and statistical data can be found online at Radford.edu/police. You may also request a paper copy of the report from the Radford University Police Department located at 810 East Main Street PO Box 6883, Radford, VA, 24142.

Reasonable Accommodation Statement

If you are an individual with a disability and desire accommodation in the application process please contact the hiring department.

Criminal Background Check Statement

Radford University is committed to ensuring a safe and secure environment for all employees, students, volunteers, and stakeholders. As part of our hiring and screening process, we conduct criminal background checks in compliance with Virginia Code § 19.2-389 and other applicable state and federal laws. Successful candidates will be required to have a criminal background check.