Title: Associate Director, Housing Operations

Application Review Date: 11/12/2025

Campus Location: Radford City - Main Campus

Work Authorization: Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor employment visas at this time.

Agency Only Posting: Applicant must be a current full-time employee of Radford University.

Job Description

The Associate Director for Housing Operations reports directly to the Director of Housing and Residential Life with a primary focus on managing housing operations for Radford University’s residential system, which encompasses both residence halls and off-campus apartments, housing approximately 3,000 students. The Associate Director for Housing Operations ensures a thriving and engaged residential experience that aligns with the mission of the institution, advances the strategic plan, and supports student achievement and discovery.

The Associate Director for Housing Operations provides strategic leadership and invested supervision for housing operations, including:
- Serve as a member of the Housing and Residential Life (HRL) senior leadership team.
- Recruitment, selection, on-going development, and performance management of professional and student staff.
- Development and implementation of housing assignment cycles and processes.
- Ongoing occupancy management, assessment, and data reporting.
- Residential facilities, furniture, and equipment management.
- Oversight of department technology initiatives with primary focus in the areas of housing management software, marketing, communication, social media, and website management.
- Extensive collaboration with several units across campus, including Enrollment Management, Finance and Administration, Facilities Management, etc.

Required Qualifications

-Applicant must be a current full-time employee of Radford University.
- Advanced degree in Student Affairs, Education, related field or equivalent training, education and/or experience working in college or university housing.
- Experience with housing software systems, reporting tools, and/or relational databases.
- Experience collecting, entering, analyzing, and organizing data and developing reports.
- Demonstrated ability exercising professional discretion and judgment with confidential information and materials.
- Demonstrated ability to communicate clearly and effectively, both verbally and in writing, with a wide range of audiences, including students, families/guardians, the public, and colleagues.
- Demonstrated ability coordinating communications, marketing, and/or social media efforts.
- Record of and commitment to creating supportive environments that foster student success and retention.

Preferred Qualifications:

- Progressive experience in housing and residential life operations in a college or university setting.
- Familiarity with StarRez and Banner database systems.
- Experience leading housing operations, housing assignment processes, assessment, forecasting occupancy, and/or maintaining occupancy levels.
- Experience developing and carrying out marketing strategies around university services.
- Experience supervising professional staff.
- Experience serving in an administrative/crisis on-call rotation.
- Experience in providing high quality customer or front-line service.

Special Instructions to Applicants

Agency Only Posting: Applicant must be a current full-time employee of Radford University.

Employment Conditions: Agency Only Posting: Applicant must be a current full-time employee of Radford University.

Is this position Grant Funded: No

Is this position restricted: No

Is this position eligible for telework: No

Hours Per Week: 40

Months per Year: 12

Statement of Economic Interest Required: No

FLSA Status: Exempt

Work Classification: Administrative & Professional Faculty

Normal Work Schedule: 8:00am-5:00pm Monday-Friday, Evenings and Weekends as required

Employee Classification: Professional - Lecturer

Department: Housing & Residential Life

Salary: Commensurate with experience

Department Contact Name: Andrew Price

Department Contact Phone: 540-831-5376

Department Contact Email: atprice@radford.edu

Equal Opportunity Statement:

Radford University does not discriminate with regard to race, color, sex, sexual orientation, disability, age, veteran status, national origin, religion, or political affiliation in the administration of its educational programs, activities, admission or employment practices.

Clery Statement

In compliance with the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, Radford University publishes an Annual Security and Fire Safety Report. The report includes the university’s policies, procedures, and programs concerning safety and security, as well as three years’ of crime statistics for our campus. As a prospective employee, you are entitled to a copy of this report. The report and statistical data can be found online at Radford.edu/police. You may also request a paper copy of the report from the Radford University Police Department located at 810 East Main Street PO Box 6883, Radford, VA, 24142.

Reasonable Accommodation Statement

If you are an individual with a disability and desire accommodation in the application process please contact the hiring department.

Criminal Background Check Statement

Radford University is committed to ensuring a safe and secure environment for all employees, students, volunteers, and stakeholders. As part of our hiring and screening process, we conduct criminal background checks in compliance with Virginia Code § 19.2-389 and other applicable state and federal laws. Successful candidates will be required to have a criminal background check.